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Analyze unstructured data, i.e. information that is not stored in tables or databases
Classify texts to determine to which category an E-mail or an article belongs
Uncover topics via related keywords that are present across different documents
Find documents with semantic search
Translate to different languages or summarize texts
Extract information like personally identifiable information, entities, or dates
Answer questions, engage through bots in conversations
What to use it for
Apply wide variety of labels to articles and text to find content faster, enable personalization to customers' behavior and support monetization via contextual advertising
Classify products based on their description according to your specific taxonomy to place products into the appropriate category in your webshop
Identify offensive or unfavorable material in user-generated text to avoid publishing it, or to identify its association with your brand on third party platforms, or to respond to negative reviews timely
Quantify reasons for customer complaints in reviews and mails, discover new types of complaints, and measure sentiment development over time
Summarize longer documents into shorter text to quickly review if topics of importance are discussed or not and fine-tune the focus of such summarization tools to speed up your research